If you wish to contact our online Store, please email us using the email box in our Contact Us page or at [email protected] Email is the best method of contacting our online staff. But our phone number for Australian Residents or for international callers is +613 9939 4324; please leave a message and staff from the online store will return your call. Our online store can be contacted during business hours Monday to Friday from 9.00am till 5.00pm and our mailing address for this Unit 1, 282-284 Chesterville Road, Moorabbin VIC 2189
Currently, we only deliver to destinations within Australia
and New Zealand; for further details including delivery charges, please refer
to our Shipping Policy.
All prices for products and delivery costs on the Website
are shown in Australian Dollars and include GST. Purchases made from New
Zealand and delivered to New Zealand do not include GST. If purchases are made
by customers in New Zealand, the purchase price will be converted to New
Zealand dollars by PayPal this is payment gateway which processes payments and
credit card transactions; there may be a service charge for this conversion.
For further information regarding PayPal as our payment gateway, please see
further information under our Security Policy.
To order online, customers are asked to log-in or register
by using their email address. Customers can do this by clicking on the Shopping
Bag on the top right hand corner of the website. All purchases are paid for at
the time of ordering by credit card or Pay Pal account. Provision of credit
card information as payment constitutes an agreement for your purchase of the
Orders will be confirmed by email including details of
product choice, quantity, price and freight charges, etc. This receipt can be printed
out by the customer. Once the order is dispatched, the customer receives
another email with Shipment notification detailing Order Number and Tracking
Number for their delivery.
We endeavor to show stock availability as accurately as
possible but availability is only 100% accurate as at the time shown.
Availability does change with customer purchases and occasionally due to
purchases occurring at the same time, stock will become unavailable. If for any
reason we are unable to fulfill an order we will advise customers and of course
provide a full refund.